Food Access & Home Delivered Meals Coordinator

POSITION ANNOUNCEMENT- 10/2/2020

Iona is pleased to announce that we are hiring a part-time Food Access & Home Delivered Meals Coordinator!

We are a nonprofit organization that directly helps 3,500 older adults and families with the challenges and opportunities of aging in the greater Washington, DC area. Since 1975, we have educated, advocated, and provided community-based programs and services to help people age well and live well.

Iona’s suite of services include: Consultation, Care Management and Counseling, our award-winning adult day health program, Active Wellness Program at St. Alban’s, support groups, home-delivered meals, and more.

Iona is fortunate to have a community of committed supporters. We have strong relationships with long-term funders, actively engaging stakeholders while cultivating new partners and developing new revenue streams.

About the Role

The Food Access (FA) & Home Delivered Meals (HDM) Coordinator performs client-related and administrative duties for critical DACL food and nutrition programs and services, including Temporary Emergency Meals, Mom’s Meals, Nutrition Supplements, DACL Produce Programs, and any other assigned DACL food and nutrition programs and services.   This position also supports Iona-specific food program and services for DACL clients, such as Food Pantry Plus and SHARE Food Network groceries. This FA/HDM Coordinator completes high volume screenings, intakes, assessments, enrollments, documentation, referrals, and tracking for these and other programs and services.  The FA/HDM Coordinator also provides client-focused administrative support to the FA/HDM Manager and Nutritionists.  The Coordinator collaborates with other Iona teams and represents the Nutrition Team on programs or committees, such as the DACL Nutrition Task Force.

Specific Responsibilities

Direct Service
  • Provide direct service to HDM and Food Access program participants and implement individualized food and nutrition client plans per Iona and DACL procedures.
  • Document client work in relevant databases (Harmony, QuickBase, CStars) as required to ensure accurate, concise, compliant communication and records.
  • Review and track client and program data and trends to ensure superior client service, care, monitoring, and outcomes.
  • Refer clients at high nutrition risk to the Nutrition Program Manager or Part-Time Nutritionist for higher-level clinical community nutrition interventions and Nutrition Supplement Program assessments.
  • Refer clients who need additional non-meal or food access related services to the CCMC Clinical Manager.
  • Provide support to the Food Pantry Plus Program, completing requests for food, supplies, and DACL Nutrition Supplements and assisting the Food Pantry Plus Manager with tasks such as inventory management, procurement, and delivery.
  • Accomplish other duties as assigned.

Requirements:

  • Associates or bachelor’s degree in a relevant field.
  • Two plus years of relevant work experience, preferably working with older adults.
  • Excellent organizational, communication (written and oral), customer service, data-management, problem-solving, and cultural competency skills.
  • Strong computer skills, including Microsoft Excel and Word.
  • Ability to problem-solve, use critical thinking skills, and work as part of team.
  • Ability to manage a complex workload in a fast-paced environment.
  • Ability to work with older adults in underrepresented communities while demonstrating integrity, respect, resourcefulness, and empathy.
  • Access to a car and valid driver’s license for client visits and deliveries; ability to lift and carry food and supply items and cases of DACL Nutrition Supplements.
  • Passion for food and nutrition and for helping others.

Iona offers a robust benefits package that includes health, dental, and life insurance, vacation and a 403(b)-retirement plan. Compensation is commensurate with experience.

To apply, please submit your letter of interest and resume to personnel@iona.org


Iona is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, alienage or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence, sexual violence or any other status protected by applicable law.